We would request you to know whether you are trying to install AVG free or a paid version on your system and also mention your product name to assist further. Mikhail Kitov Good Day, Further to the listed topic, please advise my further actions. The situation as follows: 1. Do you have any other third party antivirus program installed on your PC? Mikhail Kitov Good Day, For my best knowledge - there is no other antivirus installed.
Before it was AVG Free, it works well before. Balasubramanian S Avast Thank you for the detailed information. In this case, we request you to get our additional support help.
We have sent you the email instructions to send us the log files of AVG. Please check for the email on spam or junk folders if the email is not present in the inbox. Pl help me.. I have 2 hard drives on my system. I would like to install Remember Me?
Find questions to answer Find today's questions Find unanswered questions. Search Topics. Show Questions Show Posts. Login Not a member? Join our community. Jan 10, , AM. Why do i get update failed - general error on my avg free win xp pro pc? When I try to update manually, I often get this warning. Otherwise the machine runs well. Any help or suggestions would be appreciated. WallyHelps Posts: 1,, Reputation: Jan 11, , AM.
I had this same setup and problem. Unfortunately, I was still having problems, and I determined that the problem was in ZoneAlarm instead. Therefore, I removed it and installed Comodo's firewall. You might try replacing ZoneAlarm first. I put the website on the exceptions list with zero success. In order for me to go to the website I have to turn off the web shield. Then it works fine.
I should not have to do this for one website! I contacted AVG though the help area and had a rep sign into my computer to try to fix the problem. Something that he said would take a few minutes to fix turned into an hour and still not been fixed. He could not find the issue and said I should uninstall google chrome because that was obviously the problem.
I did this, rebooted the computer, installed a fresh version with no success as well. I tried opening the website with internet explorer and have the same problem. I have the paid version of AVG and want this website added to the exception list. If I am paying for a service I would like for my problem to be fixed without having to jump through several hoops which obviously did not help. I pay for AVG to keep my computer safe not cause me a headache.
Best Answer chosen by Marion Teichman. The issue might have fixed in the recent update, do you still receive this threat notification? Please share the screenshot of it and the version of AVG you have installed. We will collect logs and forward to senior team to determine the exact cause.
Show 18 answers. It didn't install right. Pulled the icon from my Applications folder to my Trash to uninstall. Prior to this it was just an anti-spyware prog.. AVG Guru. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version. Best regards, Alok. Neehaarika D As told earlier like how am not able to update chrome or new version of AVG, while running the.
I am trying to remove the threat and it doesnt even get removed though AVG. And since yesterday am not able to remove threats - virus I dont know what to do Please help me. Akash Chanda Avast Neehaarika, I understand this must be difficult for you. Please provide me the screenshots of the error messages and also the Virus detection messages.
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