Vista resume hang

Opening the lid normally starts a resume. However, occasionally it will start the resume and hang on a black screen before Windows has started. If I reboot the laptop it will again try to resume but this time will hang on a screen with a blinking cursor in the top left corner. Any attempts to resume hang at the same place and I have to reboot a further time and delete restoration data and cold-boot the laptop to get a working Windows.

I believe I've pinned down the conditions that trigger this - it seems to be related to the use of bluetooth devices - if I have my bluetooth mouse or phone connected when I suspend, it causes this problem. I understand that there were problems in Vista with an infinite loop during resume caused by hardware changes - however, I was under the impression that SP2 fixed this - SP2 has made the lockups on resume less random, but I'm still hitting this recurring problem.

Has anyone seen anything similar or have any suggestions or KB articles they could point me to please? Friday, September 25, AM. Hi, I have the same problem.

I suppose becasue:. Friday, November 27, PM. And you also can click the link and add the feedback to your watchlist you need to log in using your account so that you can get informed as soon as product units respond. It may be some time before we get response from product unit. Please be patient. If you have any feedback, please tell us. Thursday, December 10, AM. Hello Pau, Thanks for your post. I can reproduce this issue on my side.

I will discuss this with product team to see if there is workaround for this. If you are prompted for an administrator password or confirmation, type your password, or click Continue.

The following sleep states are available on this system: Standby S1 S3 Hibernate Hybrid Sleep The following sleep states are not available on this system: Standby S2 The system firmware does not support this standby state. The sleep states that are listed as available and as not available vary, depending on the computer's hardware.

If you got the result that S3 sleep state is available on your system, I suggest we first test the issue in Clean Boot. This method will help us determine if this issue is caused by a loading program or service. Please perform the following steps:. Click the "Start" menu, type "msconfig" in the search bar and press Enter. Then, restart your computer. Note: Temporarily disabling the Startup Group only prevents the startup programs from loading at startup.

This shouldn't affect the system or other programs. We may still manually run these programs later. To restore the computer to use a Normal Startup, repeat steps 1 above.

I have had major issues an this is laptop was preinstalled by sony, with a wrapper that reboots. I have turned on as. I have several. I have gone to the device manager and hit every. I finally got a error report that reports. Further I have had. My point is something is wrong here with vista and the way the system does not talk to the hardware, it will.

Office Office Exchange Server. Not an IT pro? Script Center. Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Windows Vista Hardware. Sign in to vote. Hi, I have problem with the sleep mode. S1 sleep mode works fine, but because S3 is more power efficient, I would like to use that.